18. VILLA RENTAL STORM POLICY: Tropical Storm and Hurricane Cancellation Policy: Most tropical storms that strike the Virgin Islands typically occur between August 21 and October 15, although the official hurricane season extends from June 1 to November 30. Should a Tropical Storm effect St. John and the Virgin Islands during your stay, the following policies will go into effect:During Your Stay: If a tropical storm or hurricane watch is issued by the National Hurricane Center for the Virgin Islands during your stay, Guests will need to check out of the villa immediately, so Owner can secure the property. No refund will be issued, but Guests will be provided with a FREE replacement stay at the villa to be scheduled at a later date. In the event that rescheduling is not an option, Guests should obtain suitable Travel Insurance at their own expense, no refunds will be issued in these circumstances.
Immediately Before Your Stay: If the Virgin Islands experiences a tropical storm or hurricane prior to Guests rental dates, Owner may be unable to accept the check-in on the arrival day. Communications allowing, Owner will attempt to contact Guests as soon as feasibly possible to convey the assessment. Should the villa experience extensive damage from a storm such that Owner is unable to accommodate the rental, Owner through its Property Manager will attempt to find a suitable replacement on behalf of Guests and/or the Rental Fees paid will be refunded to the extent Owner is able to secure a recovery of its insurers for loss or rental income. If the damage is minimal &/or cosmetic, Owner may still agree at its option to accommodate the rental, after performing cleanup. Guests should be aware that if the Owner agrees to accommodate the rental immediately after a weather event, there may be inconveniences including, but not limited to, power outages, water issues, and pool unavailability. No refunds will be issued in these circumstances, but Guests will be provided with a FREE replacement stay at the villa to be scheduled at a later date. In the event that rescheduling is not an option, Guests should obtain Travel Insurance at their own expense.
Travel insurance is highly recommended for any travel year-round for any airline or storm or medical problems that may arise before or during your stay.